Automatic updates to agents WFM schedules and displays real-time schedule information. They also receive schedule reminders – great for schedule adherence
“The Komyunity app gives me so much flexibility in how and when I like to work”
Employee at Rabobank
Komyunity gives the agent the empowerment they need to improve their work-life balance and at the same time improving and streamlining the management of your contact center. Most importantly, your customers will be more satisfied and your planning team is always in control.