Is your mobile WFM app secure?

10 Jul 2020 | Blog

 We are used to news about digital virus infections and outbreaks. But the coronavirus is turning the real world upside down. In many countries, it’s changing the way of life for the foreseeable future, and it’s already having effects in business security too.

It shouldn’t come as a surprise that mobile apps are targeted by hackers, given the rapid adoption and increased usage globally. Although the number of mobile app attacks will potentially increase, integrating mobile app security into your WFO strategy is essential to protecting your users and the trust you’ve established.

More secure, reliable, and intuitive.

With Komyunity, the mobile workforce management app that enables scheduling flexibility as part of your Genesys Workforce Management (WFM) solution, we’ve added modern and sophisticated security features to protect your contact center.